Linden's Pool Service
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Why use Linden's Pool Service?

There are many different pool services you can choose from. 
Why use Linden's? 
Below are frequently asked questions that answer that question. 
I look forward to hearing from you. 
 
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What is balanced water?

Water balance is composed of several key factors — pH, total alkalinity, calcium hardness and TDS. All of these factors are important, but none more so than pH. 

pH is a measurement of the concentration of hydrogen ions in water. It is measured using a logarithmic scale from 0 to 14, with pH 7 being neutral. For pool water to be in balance, all factors must be in their proper range. That range may vary slightly depending on the finish of the pool and the average temperature of the pool water. The one value that never changes is pH. It must be maintained between 7.2 and 7.6 for a pool to be considered “balanced.”

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5 way pool chemistry test kit

Why is water chemistry important?

Just filtration, cleaning and sanitation are not enough — balancing pH (potential hydrogen) is vital. 

Chlorination should keep germs and algae at bay but when pH is unbalanced, the chlorine can’t do its job. Let the pH drop too low and the water becomes acidic and dissolves anything it touches. When pH drifts up, the water becomes alkaline and creates an environment where mineral deposits (scale) can form. Furthermore, when pH is too high chlorine becomes less effective at its primary task — killing bacteria and algae.

What charges are not included in the routine monthly service? 

The following services are an extra cost:
    • winterizing and opening the solar panels
    • repairs
    • new equipment or parts
    • filter cleanings (annual extensive cleaning, approx. 1 1/2 hrs.)

Who will service my pool every week? 

With my service you'll never have careless employees servicing your pool. As the owner and operator of this pool service I can assure you that
I personally service all the pools and I believe in doing only the very best job on every visit.
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Owner Jered Linden

Can you get rid of swimming bugs in my pool?

Swimming Bugs Blog
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How can you afford to charge such low rates? 

I don't believe you should be charged for
chemicals that you might not be using.
Most pool services do just that by combining the labor and chemical charge in to one flat rate every month ($135-$150).That means in the winter you end up paying the same for chemicals even when 
the pool doesn't require it.
 
When I invoice my customers every month there are two separate charges for each pool. These charges are the Labor Rate (starts at $100) and the Chemical Charges.The Labor Rate remains the same while the Chemical Charges can go up or down month to month.

This is good for you because the combined charge will be very low in the colder winter months when chemical usage is very low. I service the pools every week throughout the winter. In the warmer months your pool will require more chemicals to keep it sanitized and clean.

The result? Savings for my customers over the winter.
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Do you service spas?

I am happy to say that I do offer weekly service for spas. Spas need to be drained and refilled every 4-6 months. I service spas every week. If the spa is part of the swimming pool there isn't an additional cost for service. 

The costs for spa service:
    • Weekly spa service with pool service - starts at $45 and includes chemicals
    • Weekly service without pool service - $100 and includes chemicals
    • Spa drain, clean, and refill with chemistry balancing  - $105 and chemicals are included
Photos by Picures of You Portraits
There is hope! Call me to clean up your pool.

Can you do a spring clean up for pools ?

Yes. 
To clean up a scummy pool I charge an hourly rate plus chemicals and equipment parts if needed. 

Do you send a monthly invoice?

Yes.
At the end of every month I'll send out an invoice for that month by email. Your invoice will have a description of all charges. At the bottom of the 
invoice you'll see total of overdue invoices plus the current invoice. 

Payments are required within 25 days.
 
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Salt Cell Chlorinator

Can you take care of salt cell chlorinators?

 Yes.
Periodically your cell will need to be soaked in a mild acid solution and sprayed out. This will remove the build up inside the cell. You will know when the cell cleaning was performed because it will be written on the service receipt. There is not an additional charge for this routine cleaning.

If you're interested in upgrading to a saltwater pool system click on the button below. 
Saltwater Upgrade

Will I need to sign a binding contract to join?

The service statement I have with all my customers is not binding. That is, they can quit at any time.
I don't believe in having my customers "locked in" to service contracts. My service statement simply helps to inform my customers about the services I perform
and what responsibilities are still in the hands of the customer. To see the Service  Statement in pdf format click on the button below. 
Service Statement

Do you clean the filter?

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Pool Filter
Filter cleanings are required on an annual basis to keep the pool clean and healthy. They take about 1 1/2 hours and require the use of a chemical to strip the calcium, metal, and oil build up off of the filter element. Unfortunately this is not optional and is a very necessary expense to keep the pool from becoming green. Every year I send my customers a notice that I will be cleaning the filter in the coming months. This is usually in the Spring. The filter cleaning charge will then be on that month's invoice.

How will I know if repairs are needed? 

As soon as I see the need to repair equipment I'll give you, the homeowner, a phone call describing the options you have available to you. Only when you are comfortable with a solution will I move forward with your decision to repair or
replace equipment to keep your pool clean and sanitary.

How will I know if you are taking care of the pool as we agreed?

 After every visit I leave behind a written receipt. The receipt allows you to see what day I visited, if you need to add water, if I need you to call me, or room for notes if there is something else that you should know.
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This receipt let's you know I serviced your pool.

What will you do on each visit for the routine monthly service?  

On each visit I'll do the following:
    •  check the water chemistry readings
    • empty the skimmer baskets 
    • empty the pump basket 
    • clean out the automatic cleaner bag 
    • administer necessary chemicals to the pool
    • brush the walls and stairs of the pool if needed
    • leaf bag the pool  
    • record the filter pressure
    • record the salt cell chlorinator
    • check the equipment for leaks
    • final check to make sure pump, filter, and cleaner are operating correctly
 For no added cost I'll periodically:
    • clean out the salt cell chlorinator
    •  backwash the DE or sand filter
    • vacuum the pool  

Are there ways to save money on electricity?

How to Save Money Page
Select photos by Pictures of You Portraits (707) 732-6247